Inbound Features

Inbound Features

Call Queuing and Call waiting

DID (Called Number) wise routing to process.

Skill based ACD (Automatic Call Distribution)

Caller ID Routing for Privileged customers

Call Queuing, Queue waiting message, Queue Overflow

Call Routing to Scheduler, Voice Mail, External Number and to IVR.

Number Masking

User Configurable IVRS and CRM

Call Holding, Incoming Call Beep, Call Conference, Call Transfer, Call Barge-In (Internal & External) and more...

Check all the features

Enabling Communication Applications