IVRS Development
What is IVRS?

IVRS Software technology that is being widely used by various industries to automate the call handling system.

  • In telephony interactive voice response or IVR is phone technology that allows a computer to detect voice and tone using a normal phone call.
  • The IVR system can respond to caller with prerecorded or dynamic generated audio to further direct callers on how to proceed.
  • IVRS Software systems can be used to control almost any function where the interface can be broken to a series of simple menu choices.
  • Once constructed IVRS Software systems generally scale well to handle large call volumes.

Features of Interactive Voice Response System

  • With

    IVRS Software

    systems, multitasking and multi-threading facility leading to simultaneous handling of 4 analog channels or 30 digital channels or more channels
  • Detecting an incoming ring and automatically establishing connection in response to the ring signal.
  • Capable of working round the clock throughout the year.
  • Multiple language support with user configurable channel specific language.
  • Work with all type of exchanges on voice lines or trunk lines with any telecom operator of Land-line Network and cellular phone network.
  • Provides call statistics and customized report.
  • ODBC support for accessing all kind of standard database.
CTI/ VRS Solution Development

We have developed customized IVRS solution for various industry segments like

  • Petroleum Booking and Distribution (Indian Oil, HPCL) For downloading pdf
  • Payment Gateway Interface System (Bill Desk)
  • University Information System (Central University)
  • Appointment Booking System for Doctors (L V Prasad Eye Institute)
  • Cinema ticket Booking system (Prasad I -MAX) For downloading pdf
  • Order Booking System(Indian Immunologicals Limited)
  • Information system for farmers (I Kisan)
  • Product Promotion Contests (Godrej)
Enabling Communication Applications